This unit involves the skills and knowledge required to repair routine business equipment faults. It includes preparing to repair business equipment, repairing business equipment, and completing and reporting on repair work activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to repair business equipment

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for relevant work area are identified, obtained and applied

1.2

Risk control measures are applied in accordance with workplace procedures prior to commencing work

1.3

Nature of the repair is obtained from documentation or from relevant person/s to determine the scope of work

1.4

Instructions for coordinating work with others is obtained from relevant person/s and applied

1.5

Materials required for the work are determined in accordance with workplace procedures

1.6

Tools, apparatus and testing devices required for work are obtained and checked for correct operation and safety

2

Repair business equipment

2.1

Workplace risk control measures and procedures are applied

2.2

The need to test and measure live work is determined in accordance with WHS/OHS requirements and workplace procedures

2.3

Circuits/equipment are isolated, where necessary, in accordance with WHS/OHS requirements and workplace procedures

2.4

Predictable faults are confirmed in accordance with testing procedures

2.5

Apparatus is dismantled in accordance with manufacturer service guides and instructions from relevant person/s

2.6

Component parts are tagged and stored during dismantling to protect against damage and loss and to ensure correct and efficient reassembly

2.7

Repairs are made in accordance with manufacturer service guides and instructions from relevant person/s

2.8

Apparatus is assembled in correct sequence with all components parts placed, secured and connected in accordance with manufacturer guides or industry practice

2.9

Repaired equipment is tested in accordance with workplace procedures to verify it functions correctly

2.10

Unplanned events are reported to relevant person/s in accordance with workplace procedures

2.11

Repairs are conducted efficiently without waste of materials, damage to apparatus, the surrounding environment or services applying sustainable energy practices

3

Complete and report repair work activities

3.1

Workplace risk control measures and workplace procedures are applied

3.2

Work area is cleaned and made safe in accordance with workplace procedures

3.3

Equipment is placed into service and relevant person/s notified of repair work completion in accordance with workplace procedures

3.4

Relevant reporting is completed in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

accurately completing service reporting

applying relevant risk identification, assessment, reporting and control requirements

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including the use of risk control measures

applying sustainable energy principles and practices

carrying out routine repairs to business equipment

coordinating work with relevant person/s

correctly dismantling and reassembling business equipment

dealing effectively with unplanned events

determining live testing/measurement requirements

determining scope of repair work

following service instructions to access components

following service instructions to confirm reported fault

identifying and accessing materials, tools, apparatus and testing devices

isolating circuits/machines/system

removing and replacing electrical/electronic components

removing and replacing mechanical components

testing equipment operation.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

component replacement and repair

electromechanics of business machines

electronic cable and conductor terminations

fault finding tables, charts and procedures

operational concepts of business machines

relevant business equipment software

relevant testing procedures

relevant manufacturer specifications and service guides

relevant safe work method statements (SWMS)/job safety assessments or risk mitigation processes

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

workplace communication methods.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in suitable simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry

resources that reflect current industry practices in relation to carrying out routine repairs to business equipment.

applicable documentation, including workplace procedures, equipment specifications, regulations, codes of practice and operation manuals.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Carrying out routine repairs to business equipment must include at least the following:

confirming at least two predictable faults in low volume (up to 40 ppm) different types of equipment

following routine procedures to repair faults

Electrotechnology

Electronics and Communications